Lost money to an online fraud? Call 1930 first, and fast
Call the national cyber-fraud helpline 1930 or report at cybercrime.gov.in as soon as you notice the fraud. The report goes to banks and wallets through the Citizen Financial Cyber Fraud Reporting and Management System, which can put a hold on money still in the fraudster’s accounts. As of December 2025 the government reported over ₹7,000 crore saved from more than 23 lakh complaints.
Why the first hours matter
Fraudsters move money through several accounts quickly. A fast report lets banks mark and hold the amount while it is still in the system. The later you report, the less there is to stop.
Keep the evidence
Save screenshots of chats, call logs, UPI or bank transaction IDs, the fraudster’s number, links and emails. Don’t delete the conversation, even if it is embarrassing.
Getting held money back
Money that has been put on hold is released to you through the bank, usually after a police or court order. An advocate can help with the application if it gets stuck.
Key facts
| Helpline | 1930 (toll-free) |
|---|---|
| Online portal | cybercrime.gov.in |
| System | Citizen Financial Cyber Fraud Reporting and Management System, run by I4C under the Home Ministry, since 2021 |
| Money saved | Over ₹7,000 crore from 23 lakh+ complaints (Rajya Sabha reply, Dec 2025) |
| Speed matters | Report in the first hours, the “golden hour”, before money is moved on |
| Also tell | Your bank’s fraud line, in writing |
Steps
- Call 1930 or file at cybercrime.gov.in immediately and note the acknowledgement number
- Inform your bank in writing and block cards or UPI if needed
- Collect screenshots and transaction IDs
- Follow up with the cyber cell and, if needed, file an FIR
Questions
Is there a fee to report?
No. 1930 and cybercrime.gov.in are free government services.
Can I still report after a few days?
Yes, always report. The chance of freezing money is highest early, but a complaint is still needed for any recovery or police action.
Sources
- All India Radio News, 17 Dec 2025: Over ₹7,000 crore saved through CFCFRMS
- National Cyber Crime Reporting Portal
Facts checked against these sources on 7 Oct 2026. Laws change; confirm before acting.
This guide is general information, not legal advice for your situation. Talk to an advocate before acting.