Privacy Policy

LegalDoc360 is a product of Tech Innovation Inc., 6, Shilp Colony, Jhotwara, Jaipur, Rajasthan, 302012. For the personal data described here, we are the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act).

• Contact details: name, mobile number, WhatsApp number, email and state.
• Your matter: what you tell us on WhatsApp or the website, and documents you share (for example a bank return memo or rent agreement).
• Order and payment status: what you bought and whether payment succeeded. Card, UPI and bank details are handled by our payment partner, Razorpay, and are not stored by us.
• Advocates who register: enrolment number, Bar Council, Bar ID, photo, practice areas and languages.
• Usage data: pages visited and buttons tapped, to improve the website.

• To connect you with a verified advocate and prepare your document or notice.
• To call or message you about the request you made, including when you have not completed payment.
• To process payments, issue GST invoices and deliver documents.
• To meet legal duties, prevent fraud and keep the platform secure.
• To improve our services. We ask for separate consent before sending marketing messages.

• The advocate assigned to your matter, who is bound by professional confidentiality.
• Service providers who help us run the platform: payment (Razorpay), messaging (WhatsApp), e-stamp and e-sign providers, and cloud hosting. They may use your data only to provide their service to us.
• Government authorities, courts or regulators when the law requires it.

We keep your data while your matter is active and for as long as the law requires us to keep records (for example tax records). After that, we delete it or make it anonymous.

• ask for a summary of the personal data we hold about you;
• ask us to correct, complete or update it;
• ask us to erase it, unless the law requires us to keep it;
• withdraw consent at any time (this does not affect processing already done);
• nominate someone to exercise your rights if you are unable to;
• raise a grievance with us, and then with the Data Protection Board of India if it is not resolved.

Data is encrypted in transit, access is limited to people who need it for your matter, and advocates can see only the matters assigned to them. If a personal data breach affects you, we will inform you and the Data Protection Board as the law requires.

LegalDoc360 is meant for adults. If a matter concerns a person under 18, a parent or lawful guardian must contact us on their behalf.

We use essential cookies to run the website and analytics to understand which pages help people. You can block cookies in your browser; some features may then not work.

If we change this policy, we will update the date at the top of this page and, for important changes, tell you on WhatsApp or email.