Cybercrime Complaint Filing

What this is

Drafting and filing a cybercrime complaint - online financial fraud, UPI or card fraud, phishing, hacking, identity theft, fake profiles, morphed images, sextortion, online harassment, data theft or ransomware - on the National Cyber Crime Reporting Portal and with the local cyber police station, with the bank complaint and the platform takedown request that run alongside, and follow-up for the FIR. It is for individuals and businesses who have been targeted online. If money has just been lost, call 1930 immediately and then start here.

What you get

A cybercrime complaint drafted, reviewed and signed by our panel advocate, setting out the incident in sequence with the identifiers - numbers, IDs, URLs, transaction references, timestamps - the offence provisions under the Bharatiya Nyaya Sanhita and the Information Technology Act, the loss, and the relief sought, filed on cybercrime.gov.in with the evidence uploaded and the acknowledgement number delivered, with the complaint to the bank or payment provider for a freeze or chargeback, the takedown or content removal request to the platform, and a written complaint to the jurisdictional cyber police station for registration of an FIR, together with a note on preserving evidence, the 1930 helpline, the platform's grievance officer route, and follow-up for the FIR and status. Representation at the police station is a separate step.

How it works

1. 1Upload the evidenceScreenshots of the fraud, messages, profiles or transactions, bank statements, and the numbers, IDs and links involved. We pre-fill the incident.
2. 2Tell us what happenedIn sequence, with times, amounts and how you were contacted.
3. 3Answer the advocate's questionsWhen the loss happened, whether 1930 or the bank has been contacted, whether the content is still online, whether you know the person, and whether anyone else is affected.
4. 4PayPay our fee.
5. 5Advocate drafts and filesOur advocate drafts the complaint, files on the portal, and prepares the bank, platform and police complaints.
6. 6Acknowledgements are deliveredYou receive the portal acknowledgement, the complaint copies and the follow-up note.

What to have ready

• Screenshots and recordings of the fraud, messages, profile or contentWith date and time visible.
• Bank or wallet statement showing the transactions (if you have it)With UTR or reference numbers.
• Communication with the bank, platform or 1930 (if you have it)Complaint references and replies.
• Details of the suspect (if you have it)Numbers, IDs, URLs, profile links, account details.
• Your ID and address proofAadhaar, PAN or passport.
• Police complaint or FIR (if you have it)If already filed.
• Company documents (if you have it)Registration and authority letter, if a business complainant.

What this is based on

• IT Act 2000, S.79 (2000)
• Information Technology Act, 2000 (2000)Source: https://www.indiacode.nic.in/handle/123456789/1999
• BNS 2023 (2023)
• NCRP portal
• CERT-In guidelines.